Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-03-06T23:15:55+00:00

    On the subject of region, I recall that when this whole mess began, Thunderbird repeatedly threw an error about a time zone issue (unfortunately, I failed to screen grab it). I logged into my Hotmail account via outlook.live.com to confirm the time zone and it was set to an incorrect region. I would change it, but hours later, it would revert back to the incorrect zone and Thunderbird would again throw the error.

    I'm just adding this info here in the hope that it might be useful for MS to finally fix this problem plaguing so many of its customers.

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  2. Anonymous
    2024-03-07T01:57:54+00:00

    If I look through the entire history of this thread and MS' feedback, here is my takeaway:

    1. Basic Auth is going a way, BUT NOT YET
    2. The current denial is related to Basic Auth
    3. MS implemented some security measures in 1/2024 because of brute force attack, so the server will now block Basic Auth if it senses "irregularity" in access pattern.

    But until Basic Auth is completely and officially removed, can we have some access reliability? I am sure many folks including myself have already spent way too much time debugging this. We just need a period of normalcy. MS needs to fix/improve the new security measures, so it doesn't falsely block legitimate login attempts. This will give us time to address the "missing/non-working" OAuth needed for EWS/EAS.

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  3. Anonymous
    2024-03-07T02:46:02+00:00

    This logic above, and other similar suggestions throughout this thread have resulted in very little to no real progress from MS. If current sign-on methods are being deprecated, providung notice and alternatives should not be overly difficult.

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  4. Anonymous
    2024-03-07T19:19:29+00:00

    I had been relatively unscathed with Outlook 2013, apart from the minor annoyance of having to hit the cancel button every now and then. But - tonight one of my MS accounts has stopped connecting.

    What's going on now at MS HQ?

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  5. Anonymous
    2024-03-07T20:52:54+00:00

    The past 24 hours I've not been able to auth at all. Going into day 2. This is the worst it has been for me, it was bad late Jan early Feb but now there is no connection. Having to use outlook web as I refuse to use the Outlook mobile app as it doesn't have the functionality I need, and I don't like adverts masquerading as emails either. Almost a scammer/phishing technique MS used for that.

    Spoke to our corporate MS tech contact and said he had no idea, he consumes the consumer services but has no insight as to how it operates.

    Frustrating that basic Auth "should" work for now. But it's not. Quite simply put.

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