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I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(
See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)
I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...
They both have this error.
I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(
Please help me.
Thanks in advance
Pierre
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Today is the first day for me without any connection to EAS. I got prompts all day and was not able to get a single connection.
Still not solved and my questions are still not answered by Microsoft.
Today is the first day for me without any connection to EAS. I got prompts all day and was not able to get a single connection.
Still not solved and my questions are still not answered by Microsoft.
It feels to me like this is a regional issue somehow. I have two accounts set up using the Gmail app on Android. One of them seems to sync Ok for a certain period while the other isn't working. Then I maybe get some overlap where both work and then the other fails. Potentially something changes with GLB-type services? So maybe certain region MS data centres have the issue and certain others don't?
Both are using app passwords as the switch to modern Auth just fails to display a login page.
Since finding this thread, I've stopped trying to re-auth or use new app passwords and the accounts just sync for part of the day and then sit there saying sign-in required for the rest of the time. Frustrating to say the least.
Regional or timing issues, but either way, an issue. Cannot get into either of my outlook.com accounts, 9Folders email client, eas server. Need to use desktop access only. While connection has been spotty for 6 weeks now, today is a complete loss of connectivity. Truly tough to carry on my business, without access on the go.
Hi Gabriel,
The timing of 23-24 Jan 2024 of this unresolved issue I feel is significant. Recent comment about region is also relevant. There must be a commonality with those experiencing the issue vice those not. Since it doesn't seem to hit major media tech sources it is not generating enough attention. Someone changed something, somewhere, possibly with alias or certificates. Changes could have been made outside of the Outlook team you access. If basic auth being deprecated, that means it's not completely disabled and shouldn't be affecting those paying for M365 intentionally. Pings and tracert responsive for 2-3 tested addresses for m.hotmail.com and m.outlook.com. Traces drop off at 13th hop, timeouts but concludes by hop 17. Of course not knowing what normal hop count and speed looked like before 23 Jan 2024. See certificate type error when IP address used vice m.hotmail.com
Also please, elevate this issue and ask a team other then the one your consulting. Let us know. Thanks