Using classic Outlook for Windows in business environments
As I've pointed out several times, I've added the account with auto-discovery. I did try other methods, like EAS, but it was firstly tried with auto-discovery which had this issue. Your insistence also brings out more questions- are you saying EAS for consumer accounts is not supported with latest Outlook, even with OAuth support? You should know that the add account function entry screen is for auto-discovery and one has to override it to get to manual setup, so several of my attempts were done by auto-discovery for the simple fact of exploring what works.
As far as IMAP/SMTP and other protocol proxies build into the "New Outlook," accessing, downloading, storing/caching, aggregating non-Microsoft 3rd-party platform data is concerned, most folks would not take assurance from Microsoft representatives of these facts at face value. You, as an employee/representative, are subjective to misunderstanding/miscommunication/misinterpretation of details like most human would in these circumstances. Case in point, just a matter of days ago, you shared information to use regkey to add OAuth support for older Outlooks but only to later reverse that recommendation. My privacy concern is less about someone can hack into the Microsoft account or not. It is more about Microsoft having access to my other data which you would not have otherwise. Outlook and Mail apps are doing that fine right now without using cloud proxies, so it's difficult to understand the justification. In addition, the updated terms and conditions indicate Microsoft would make use of that data, which makes your stance contradictive. The "New Outlook" is new and so is its proxy approach. Regulatory scrutiny doesn't usually come at the onset because lack of data and impact. EU's regulation on data access, retention and utilization are strict, so I rather hear their assessment instead of Microsoft directly. According to several studies, security researchers found 3rd-party account credential given to "New Outlook" was stored and transmitted in plain test. If these other platform operates similar to Microsoft, that credential is the key to the user's entire account. Needless to stay, consumers have the right to be doubtful or critical of these privacy concerns.