Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

862 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  2. Anonymous
    2024-02-24T22:21:50+00:00

    Hi StephenDFW - If you have any questions about how your account is setup or if you are having problems with any additioanl prompts, what I would recommend is the following:

    1. Remove the outlook.com account from the settings within Outlook on iOS
    2. Re-add an account. Outlook will ask you to type the email and it will automatically find the proper setting and set it up to properly sync. You should not have to pick account type. However, if you do for any reason just go ahead and pick Outlook.com since that is where your mailbox is hosted.

    Hope that helps

    Dave

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2024-02-24T22:24:21+00:00

    Thanks Omar for trying the new Outlook and getting all of your accounts added. If you have any feedback or anything at all please let us know. We are actively working to bring more functionality and address feedback and requests as they come in.

    On the Ad front, yes if you do not have a Microsoft 365 subscription there will be ads, however if you have one you will not see ads in any of your accounts. Hope that helps.

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments
  4. Anonymous
    2024-02-24T22:29:26+00:00

    AnotherBug - We are not forcing you to move to the New Outlook for Windows. It is purely an option, just like you can adopt and use a later version of Outlook such as Outlook 2021, or Outlook that is included in Microsoft 365. For those that are looking for a free option, we are mentioning the new Outlook. If none of those meet your needs or requirements there is also additional 3rd party email clients which do indeed have the needed Modern Auth support. Such as Thunderbird, the Apple Mail app on Mac OS or iOS. We continue to support open standards like imap, pop, and smtp.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  5. Anonymous
    2024-02-24T22:32:48+00:00

    AnotherBug - We are not forcing you to move to the New Outlook for Windows. It is purely an option, just like you can adopt and use a later version of Outlook such as Outlook 2021, or Outlook that is included in Microsoft 365. For those that are looking for a free option, we are mentioning the new Outlook. If none of those meet your needs or requirements there is also additional 3rd party email clients which do indeed have the needed Modern Auth support. Such as Thunderbird, the Apple Mail app on Mac OS or iOS. We continue to support open standards like imap, pop, and smtp.

    And... we continue to tell you that we are having this problem with almost all clients, Microsoft's or third-parties. How do you explain that? Can you address the comment I made about having issue with all common clients, including even Microsoft's own latest clients, "New Outlook" excluded? I already mentioned that Gmail for Android, Outlook for Android, Outlook from M365 are having the same issue....before I removed my account, even my iOS device was having this issue. Exactly what's the answer for that?

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments