Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-02-23T14:02:09+00:00

    Things were actually working for me for a few days this week, but that all stopped again on Wednesday. Connections have been broken since. Please Gabriel, some news would be much appreciated by the many paying MS customers here unable to use the software we pay MS to provide. Thanks!

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  2. Anonymous
    2024-02-23T14:52:54+00:00

    What is happening with this Microsoft? I can receive emails but not send.

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  3. Anonymous
    2024-02-23T16:49:26+00:00

    I cannot believe this is still happening, have they even explained what caused it? I have 3 Outlook accounts & use Outlook 2013, sometimes the credentials pop up only comes up for 1, sometimes 2 but mostly all 3 & it is every time I open Outlook. Sometimes it takes 10 attempts to enter the password, other times it goes on much longer & there is no break between - as soon as I click save it pops up again.

    What is most frustrating though is the response from Microsoft. I am using app passwords (& changed them when advised), I have the correct version of Outlook & I have it set to update automatically - all of this has been the case since this problem started yet nothing has improved.

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  4. Anonymous
    2024-02-23T17:54:27+00:00

    I am getting tired of this. I think I am going to have all my MicroSoft related Email accounts deleted or just stop using them and switch to another Email provider. Maybe if we all do this, they'll get upset because of the loss of AD revenue and fix the issue. I am starting to think this is all a scheme to get us to buy a 365 subscription. All other providers work fine with Office 2013 until MicroSoft decides to do something that breaks them. Let's all stop using Outlook/Exchange related Email accounts (Outlook, Hotmail, MSN, etc.).

    Same.

    BTW I HAVE a 365 subscription, so this is obviously just a bug they've introduced at random and now can't fix.

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  5. Anonymous
    2024-02-24T03:14:43+00:00

    Hi all,

    The Outlook Team has updated the guidance about this issue, Outlook and other apps are unable to connect to Outlook.com when using Basic authentication - Microsoft Support.

    A key take away is that everyone needs to work towards being on apps that support OAuth for Outlook.com. If you are using Outlook 2013 and Outlook 2016 an immediately available free option is to install the New Outlook, Outlook for Windows - Microsoft Apps. We will continue to update the guidance with learnings and status updates as we go.

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