Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

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  2. Anonymous
    2024-02-08T23:39:47+00:00

    Hi,

    thanks again for keeping us all updated and that the investigation goes on. My and my wifes account still have the issue in gmail on Android, we use different devices.

    I have 2FA and App Password, my wife no 2FA.

    We would be happy to share our outlook.de addresses if you or the team need more examples for investigation.

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  3. Anonymous
    2024-02-08T18:33:01+00:00

    First authentication error in 2 days on my outlook.com emails (2 accounts() on my android email client (9Folders). Still not fixed.

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  4. Anonymous
    2024-02-08T16:39:36+00:00

    A little add from my side: Directly after leaving my WLAN Network I got a password prompt. After I got back to exact this WLAN network again (about 15 mins later, so same public IP address) I got my mails pushed again without touching the new password prompt, so it was working again.

    Perhaps this helps identifying the problem.

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  5. Anonymous
    2024-02-08T16:15:29+00:00

    Early in this post (sorry, don't remember which page), there is a post about a new release from 9Folders that supposedly works around the problem. It's a new update to the app. I use 9Folders also, but haven't had a problem in days, and when I did, it was hit or miss, so I lived with it, waiting for a fix from MS. Still don't know if it is fixed, but no issues on my end for a while.

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