Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-02-11T02:12:50+00:00

    The issue is back on our accounts too.

    We're in a loop. It works for several hours without any action by us. And while staying in the same network it stops again for several hours.

    The new test account I created some days ago has absolutely not the issue.

    So this looks more and more that the account itself is part of the problem. Maybe a special setting is there on the new account, but not on the ones that existed as the issue came up end of January.

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  2. Anonymous
    2024-02-10T23:55:44+00:00

    I would suggest anyone with non-resolved issue should send an email to Gabriel Bratton (see his previous post with it) with the email and configuration they are having the problem with.

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  3. Anonymous
    2024-02-10T23:31:01+00:00

    Still unresolved on the gmail app running hotmail as exchange as it continues to keep asking me "enter credentials for <email address>"

    I can receive emails but not send

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  4. Anonymous
    2024-02-10T22:58:11+00:00

    Outlook and other apps are unable to connect to Outlook.com - Microsoft Support

    Why the Status has been set to resolve while many here still claim the issue still exists?
    What kind of support is this?

    Still getting this in mailbox and emclient using exchange and app passwords..
    Have to retry multiple times to get authenticated..

    Please reinvestigate the issue.. Again I wonder why this has been set to resolved..

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  5. Anonymous
    2024-02-10T20:07:24+00:00

    This issue has been escalated to the Outlook Team and its being investigated. I posted a Known Issue to acknowledge the issue, Outlook and other apps are unable to connect to Outlook.com - Microsoft Support.

    The Known Issue status is shown as "resolved" but the issue is still occurring for myself and others - see the posts at the end of the thread.

    Removed and re-added hotmail accounts, using new app passwords, and also done the MO registry edits but still get repeated password requests from Outlook 2013.

    Not resolved for me.

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