Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-01-27T18:40:28+00:00

    Since Tuesday night (23Jan) I've had connections refused to Outlook.com accounts set up long ago on my Android phone using Exchange ActiveSync. This has been on both the GMail and BlackBerry Hub apps. Both report that I need to update my [app] password: of course I don't do that as it hasn't changed and attempting to do so will certainly break it as there is no server connection to accept a new password.

    There seem to be occasional sessions at long intervals where something gets through but nothing is prompt.

    Are EAS connections to Outlook.com still allowed? So many functions are being "deprecated" with no effective warning that I suspect that to have happened.

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  2. Anonymous
    2024-01-27T15:15:36+00:00

    Same issue in Outlook 2021.

    I deleted and re-added the outlook,com account, but that made things worse and stopped all my Gmail accounts working as well!

    Had to delete the outlook.com account again to get my Gmail accounts working.

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  3. Anonymous
    2024-01-27T15:05:10+00:00

    Having same problem from 2 days ago, Outlook 2016. password or app password both not working. This happens across all my 5 desktop computers all with up to date WIn10.

    (Fortunately hotmail still works on cellphone and web platforms, or this would be a much bigger problem. Forwarding to gmail works and it is my temporary solution but feel it is becoming permanant)

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  4. Anonymous
    2024-01-27T14:32:04+00:00

    I was just about to report the same thing. I'm using Outlook 2019 and the problems have been going on for three days now. I'm constantly being asked to enter my user data umpteen times in a row.
    I have now excluded the account from automatic mail collection for the time being.

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  5. Anonymous
    2024-01-27T11:19:33+00:00

    Outlook 2019 is having the same problem. The Mail app on iPhone still works for my account.

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