Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-01-29T05:57:36+00:00

    ok just got a response back to 9 folder It's the Microsoft Outlook service's problem. We should wait until Microsoft solves this trouble. If there is any update from Microsoft, we will let you know right away.
    Thanks for your understanding.

    Thanks,
    9Folders Support Team

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  2. Anonymous
    2024-01-29T05:45:06+00:00

    Yeah, I'm temporarily using Outlook LITE on my phone S21FE and hope this gets fixed soon and I can go back to Nine. I don't like the Outlook LITE at all. Guess I'm just not used to it, but I can't wait for Nine to work again. I check several times a day. Soon as it does I'll post here.

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  3. Anonymous
    2024-01-29T04:42:09+00:00

    when yesterday i remove and add account back after using hotmail log in at 1st had issue with getting profile email but it finally work then got inbox email no mail it took awhile for it to fetch all my old emails and show up however at the end of the inbox it still said no connection retry and when i went into email saw new mail log into computer i waited see comes up nine email on phone it never did but did on k9 mail phone

    me i can't handle having email that not getting me new emails hence why i uninstall it 2nd time so again if nine developers email me back or if they are any news that this nine email is working again getting new push emails then i will uninstall k9 email and install nine email and reset it up but since its still mess up

    ain't going to install it back so again folk still got nine email let me know when it start working again if it start working and you receive emails tomorrow this week next week whatever

    at least i finally got sorry kn9 app just sync inbox and not sync junk mail sent etc etc etc in background meh

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  4. Anonymous
    2024-01-29T04:07:46+00:00

    What is broken is IMAP connections. Most businesses use the new OAuth through an Exchange Server setting so the MS people are getting & sending email just as happy as can be. I found that the built in Windows 10 Mail program will allow me to connect that way, but OAuth is blocked for 3rd party apps fpr the free outlook.com emails. That is why, in my opinion, this is not a critical issue for them as it "only" breaks people who use the free version. For those that pay for Microsoft 365, you should be able to connect via OAuth - I know Mailbird can handle that.

    It seems to be more than just IMAP and free. Microsoft Office 2021 Pro Outlook (paid) with account configured as Exchange also experiences the issue as do some paying Outlook 365 subscribers. I agree with you about Microsoft's general sense of prioritization, and maybe that is whey they reacted so slowly but think (at least hope) this may have gotten big enough to become important even to them.

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  5. Anonymous
    2024-01-29T03:36:12+00:00

    Surprisingly, Samsung Email client with my free Hotmail account setup as an Exchange account is working. It syncs my email but not calendar, contacts.

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