Using classic Outlook for Windows in business environments
I posted about how I deleted the device from Outlook Web setting and then delete/re-added the account on my phone, EAS has been working well. Before, I was getting the error message on the dot every 15-min of my sync frequency since evening of 1/23 Pacific time. Now, over the last 36 hours, I only saw 3 or 4 errors. It's not perfect but came down significantly. However, my Outlook desktop app still has the issue at a much more frequent manner.
Outlook Web's mobile device setting only shows iOS or Android devices, so Window's devices do not show up there. So it's at least worth trying on your phone.
IMAP works better but not acceptable to me because I need contacts and calendar sync as well - I figure it's the same for most people.
MS has had its share of outages, but this is by far the longest... pushing a week without any new meaningful updates. I'd argue this is a new low.