Outlook 2016 doesn't accept password or app password

Gorka,

I am genuinely happy that it works for you but the rest of the world seems to be "stuffed". The Mailbird team have been helpful and offered various solutions to try but no consistent success. Sometimes it appears to work then it stops again.

In Mailbird I have 4 accounts with Outlook / Hotmail / live addresses. The number in error keeps varying between all 4 and 1 then 2 then 1 then 3 etc. Last thingyesteday it was 4 and this morning it is 2.

Surely one of the well paid boffins at Microsoft should know what they have done to cause this widespread and variable problem. If not it hints at lack of testing and control in their internal change process.

Personally not very happy with Microsoft because of their slow acceptance of the problem, the slow response and the lack of any helpful updates on what is wrong and when it will (hopefully) be fixed.

F

Hello:

  Today Outlook IMAP with Mailbird works fine for me.

     Bye.

This is really a shame. It's been a week now and this still isn't fixed? For me, I keep getting "authentication errors." I had to remove the account and add it back too many times to count, which is a royal pain. The workaround to change the IMAP server works only temporarily.

Microsoft's response here Outlook and other apps are unable to connect to Outlook.com - Microsoft Support is the same information that's been up since January 23rd I believe (says last update was January 26th). The response that "we're working on it; for now, please use the browser) is unacceptable in my opinion.

I realize there will be problems now and again, but a whole week to fix this issue? I have a business to run; I rely on email clients to check numerous email accounts in one app. I don't have time to check the browser every time I need a 2-factor code or anything else for that matter.

What really gets me is the fact I have a paid Office 365 subscription and my email only works half the time, whereas my free accounts with other email providers never have these issues. Microsoft is a huge company and numerous people rely on the ability to check their email through an app. Paying customers especially should be able to expect things to get fixed within a week.

Anyway, that's my two cents and complaints. Maybe someone can bump Microsoft into action on this issue?

(I checked the box to notify me when someone responds, but how will I even know if my email account doesn't work?!)

And back up......

Down again. Confirmed that outlook.live.com makes no difference (wouldn't expect it to as it points to the same servers as all the others, but wanted to confirm in case it was getting redirected based on hostname or something).