Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-01-31T12:39:57+00:00

    This has been the only change I've made (Thunderbird), that has worked and stuck. Made it Monday 1/29, and no downtime. Other tools like 9Folders still up and down like a roller-coaster. Shame.

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  2. Anonymous
    2024-01-31T12:04:26+00:00

    It's now 2 hours since my last app password failure, they've definitely fixed something in their servers.

    But there's a lot in this whole sorry episode Microsoft deserve criticism for.

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  3. Anonymous
    2024-01-31T11:45:23+00:00

    I have made no changes to any server settings from before this all started Jan. 23, and I have been running several tests on older clients and systems including Windows Live Mail using IMAP configured to imap-mail.outlook.com with SSL/TLS using app passwords with normal authentication method (not OAuth2, etc.) as well as Thunderbird.

    Where before, since Jan. 23, clients were experiencing intermittent yet consistent errors authenticating account logins, for the first time since Jan. 23, I am now having no issues at all syncing all accounts including *Hotmail.com, *Live.com, and *Live.ca, as we had no issues with these same configurations prior to Jan. 23.

    Unless it is just a coincidence, it seems functionality has been restored for us.

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  4. Anonymous
    2024-01-31T11:16:36+00:00

    My app password hasn't been rejected for over an hour, looks like Microsoft have finally resolved it

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  5. Anonymous
    2024-01-31T10:45:36+00:00

    I just tested it with my hotmail and Thunderbird and it worked for me.

    I also had to change IMAP server to outlook.office365.com

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