Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-02-06T23:38:01+00:00

    I think the only way, but someone correct me if I'm wrong, is to keep posting and posting and posting

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  2. Anonymous
    2024-02-06T23:32:54+00:00

    At this stage no fix in sight as they “resolved” the issue on 2 Feb according to the report

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  3. Anonymous
    2024-02-06T23:28:36+00:00

    How do we get MS to reopen the issue? They say fixed on 2 Feb but issues still constantly occurring

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  4. Anonymous
    2024-02-06T22:37:01+00:00

    Using Outlook 2021 on Win10 PC - using Exchange and ***** @outlook.com email. Also iPhone15 with default mail client.

    Both still getting random prompts for password - works okay for a day sometimes two - then bang.

    I close and ignore the sign-in and send an email to myself and mostly that will kick it back to life (not always)

    This has beeen going on since 23rd January. Prior to that, I've used my outlook email account with outlook on my pc for >2 years with no issues.

    This shouldn't be random - When will there be a fix?

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  5. Anonymous
    2024-02-06T21:28:27+00:00

    Outlook 2013 need to be at least at version 15.0.4971.1000.

    I'm using Outlook 2013 version 15.0.5603.1000

    2-steps verification is On.

    Using app password.

    Outlook still prompted for password, and would not accept new app passwords (as of 02/06/2024 ~ 1PM PST).

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