Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-02-03T15:07:01+00:00

    Found the solution:

    Close the Outlook Desktop App. Go to Start -> Settings -> Control Panel -> Mail -> User Mail Accounts. Select Accounts, mail *********@outlook.com (By default send mail from), select Change upside, Different options -> Microsoft Exchange window -> Additionally -> Unselect checkbox "Use precaching Exchange" and "Download shared folders". Hit "Apply", "Ok".

    Open the Outlook App.

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  2. Anonymous
    2024-02-03T09:02:41+00:00

    Go into airplane mode for a bit (or just disconnect network) then re-enable the network. May have to do it a few times. Seems like some of their servers are fixed and some aren't, and each time you connect you get a different random server.

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  3. Anonymous
    2024-02-03T08:26:41+00:00

    Unfortunately i've still got the issue. Enabled 2 step authentication but when trying to add my account back to office 2016 professional i'm still unable to log in, with both app password or my regular password. Windows credentials pops up and keeps asking to reenter but no success nop matter how many times until i cancel at which point it fails.

    I've managed to add the account back on outlook, credentials requested the password 5 times before finally syncing. I log in daily so will update if there's any further issues.

    I've logged in this morning and the issue comes up again. Requesting a password to be able to sync.

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  4. Anonymous
    2024-02-03T07:46:28+00:00

    Still not resolved. After successfully re-adding my account on the gmail app, I'm now being prompted to "enter credentials for <email address>"

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