Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-02-01T07:52:45+00:00

    Yes... When I did that 2 days ago, the error prompt amount and frequency reduced drastically as I posted in my previous comments. I was still getting the sporadic error prompts. In the last 2 days, I gather enough data points the prompts were triggered as a result of me doing something to my emails. I generally have a habit of reading and email then move it to a folder. The move action and delete action is triggering the prompts. I am using the latest GMail for Android app and connecting to eas.outlook.com.

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  2. Anonymous
    2024-02-01T06:04:39+00:00

    The affected Hotmail account in the affected client was deleted and re-added and now SMTP and IMAP are both working as expected in Outlook 2013. I didn't have any issues with other clients though. It just so happened the first client I checked was the only one with an SMTP problem. Thank you for the tip.

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  3. Anonymous
    2024-02-01T05:48:45+00:00

    You are absolutely correct. I just now made a test using SMTP with Outlook 2013 and immediately and repeatedly get authentication prompts for credentials. IMAP works perfectly, but SMTP seems to fail 100% with a quick test. I should have checked SMTP before assuming resolution based solely on IMAP.

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  4. Anonymous
    2024-02-01T05:37:23+00:00

    Have you tried deleting all the accounts from the client, then recreating them ?

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