Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-02-01T03:30:45+00:00

    I too have the 9Folders Nine email client and did NOT update to the workaround version. I am receiving email as I was before the fiasco with MS. I haven't yet sent an email, but will need to do so in the morning, and will report back if unable.

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  2. Anonymous
    2024-02-01T03:20:35+00:00

    I'm using 9folder's Nine client on Android and have not updated to the workaround version 9folders published a few days ago. Microsoft claims this issue is resolved, but my Nine client still cannot send or receive. The lousy Android Outlook client is working and never failed to work.

    Anyone get Nine to sync after the alleged resolution?

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  3. Anonymous
    2024-02-01T02:27:29+00:00

    i don't know why but i just deleted some stuff that i had inbox and now they are showing in deleted items so very odd seems now working very odd

    however if i delete stuff from junk mail they don't appear in deleted items folder strange

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  4. Anonymous
    2024-02-01T02:08:09+00:00

    The Microsoft Support status for this issue at

    https://support.microsoft.com/en-us/office/outlook-and-other-apps-are-unable-to-connect-to-outlook-com-f4202ebf-89c6-4a8a-bec3-3d60cf7deaef

    has been updated from "Investigating" to "Resolved". I hope it was not premature, but at this time we have not had further authentication/login prompt errors using Windows Live Mail, Outlook 2013, Outlook 2016, Thunderbird, and the Samsung Email apps since early this morning when changes were evidently made by the Outlook team.

    I see that Microsoft has marked this as resolved. I flushed my credentials out of the Credentials Manager and created a new App Password. After launching Outlook 2013 and getting prompted I entered the fresh App Password, which authenticated successfully. About 5 minutes later, Outlook is again prompting for a password and will not accept the new App Password.

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  5. Anonymous
    2024-02-01T01:58:21+00:00

    Although the issue 'password prompts' is gone, I still get another error 'The TCP/IP connection was unexpectedly terminated by the server' time to time.

    Hotmail > IMAP > Outlook 2010

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