Outlook 2016 doesn't accept password or app password

man i just chatted with microsoft they were useless i gave them same link nine email gave me and i also gave them this link and wrote what was going on they basically say we deal with outlook mail not 3rd part wasted my time i just closed chat blah they at 1st email me about verification code thought it was computer then i said mobile then they couldn't understand what i was saying nine email and calendar i feel dumb wasted my precious time and energy in chat with them

i really hope this will be fixed nine app by next month despise using k9 email all i ever done was nine was read emails that's it i like nine since paid for it long time ago i can't believe it was working just fine friday morning and stop working not receiving any new emails and inbox inside app at the bottom saying no connection retry<-and after i uninstall reinstall back other day took awhile to get back in and having everything sync inbox still nada from yesterday no new incoming mail and no connection retry mess

It's not Nine. My wife and I use it too, Not one device will connect. Even deleted an act and now won't authenticate to add back in. My Windows 10 machine with Office 365 won't work with Outlook, but my Windows 11 will. Other apps on Android I have that connect to Outlook acts won't work either such as Tasks. Only app on Android that will work is Microsoft Outlook and ToDo, and their office 365 suite. Go figure. I know it's an "honest" mistake from Microsoft, but sure sounds like big brother Apple knocking out the competition... except as I said it affects Windows 10 also. Nine is very powerful and Microsoft should have bought it. Much better than Android Outlook and the HORRIBLE ToDo app for tasks.. Terrible app for sorting and filtering, and no universal view box.

Hard to believe it's taking so long to fix and no mention of it in the news.

yes this started to stop working since friday afternoon not receiving anymore new emails saying no connection retry for me and i'm using s20 they also email today and told me microsoft issue i'm currently using k9 mail not really a fan of it do you think this will be fixed by this week or what

i paid 9.99 after trial ended s7 phone and then after i got my s20 plus phone all i had to do install and everything was fine they also email me today saying that must be microsoft issue i even try to uninstall and reinstall yesterday it took awhile to load inbox and i went on computer check new mail waiting new mail to show up on app nothing it still saying no connection retry

so i'm not sure what is going on i despise using k9 email using as of now again do you think will be fixed by end of the week or what i really don't know nine email issue or microsoft issue

Me and the wife are having the same issue.

I use BlackBerry Hub on Android, started prompting at the start of the week. Managed to get it going using different server URLs for a short time, e.g. outlook.com, outlook.office365.com, hotmail.com, microsoft.com with varying degrees of success. Outlook.live.com seemed to work for a few hours then got the same error.

Wife just uses native iOS mail client and is also prompted for password.

I also experienced a period of time (yesterday?) where the issue seemed to have abated but it had not and returned as bad as before.

Utter shambles, considering moving away from Microsoft for mail. Wasn't keen on Google but at least I wasn't stuck without mail on my phone for a week.

Where misery loves company you may appreciate this. Recently "cut the cable" and committed several accounts to Outlook over Gmail. That being said, If this is just an untoward outage than I'm not so worried because those have been rare. I can still use email on the many affected devices, platforms, and configurations, (which is most of them) and The Outlook android app seems to experience no errors so that's the My last backup option, which I've not needed yet.