Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

862 answers

Sort by: Most helpful
  1. Anonymous
    2024-01-28T15:55:25+00:00

    I saw about 23-24 January that error, i use Mailbird and i think was a simple disconnect, but just in Hotmail accounts i have this issue, Gmail or Corporative emails are not affected.

    I downloaded Thunderbird because i changed IMAP/STMP servers but everytime i restart for syncro all email accounts and it happends again. First i could syncronize 1 account (was testing it) but when i close and open again, same error as in Mailbird, but in Outlook web it doesn't happend.

    W10 with all updates here.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-01-28T11:17:24+00:00

    Strange that using OAuth2 on Thunderbird fixed it for you but using OAuth2 on Outlook for Windows did not.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-01-27T19:07:37+00:00

    I have the same issue from 3 days ago, synchronizing Outlook2016 to Outlook.com and Hotmail.com. Yahoo and iCloud continue to work fine. Steps tried:

    1- Remove the requirement for App Password and go back to single identification: both accounts are connected but password requests intermittently (frequently enough but not at regular send/receive intervals).

    2- Password cleared in Credential Manager: no change

    3- Change the IMAP server to outlook.office365.com for both: no change

    Both accounts work fine with the iPhone Mail

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-01-25T22:56:46+00:00

    Thanks Pierre. I can repro the problem of not being able to connect with Outlook 2016 MSI using Modern Auth. I was able to connect with an App Password but I don't have the MicrosoftAccount******@outlook.com. I will follow up further and let you know what I find out.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-01-25T22:08:52+00:00

    Yes i had

    Was this answer helpful?

    0 comments No comments