Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-02-24T11:11:35+00:00

    Hello, I have a different Outlook 2016 Version installed:

    Does this Version support Oauth?

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  3. Anonymous
    2024-02-24T07:30:26+00:00

    So, in other words, the issue will not be fixed. As I am a paying customer for Microsoft 365 family I insist that you help me with the following situation.

    I use BlackBerry Hub+ Services to connect via EAS to my outlook.com personal account. This worked for years. As stated in the BlackBerry knowledge base, it already supports 2FA: https://support.blackberry.com/pkb/s/article/93703

    But his is only for work and business accounts, not for personal accounts. I do not want to use smtp or other protocols to connect to outlook.com, I only want to use real synchronisation with the features of an app that supports universal inbox (eMail, Messenger, other programs). And I do not want to use outlook app because it does not support a universal inbox as BlackBerry Hub+ does.

    So is there a way to get EAS like synch working with personal accounts in a third party application?

    Edit: BTW, as a second question independent to the one above: My girlfriends account is working. Its only my account not working. Please also have a look into this. My personal account is used to be part as guest in an organization and therefore an alias was created to auth with this organization (...@onmicrosoft.com) via my personal outlook.com account. Perhaps this is also a fact why I cannot use the services as intended.

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  4. Anonymous
    2024-02-24T03:55:36+00:00

    I will never use "New Outlook" PWA due to security and privacy concerns surrounding the way it works as a proxy especially for non-MS accounts configured within it. While being criticized by some, this is precisely why those of us who understand this PWA proxy "client" have been discussing concerns regarding "New Outlook", because it is repeatedly being suggested while being very different from traditional e-mail clients that access accounts directly.

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  5. Anonymous
    2024-02-24T03:50:11+00:00

    Hi AnotherBug - Let me see if I can help clarify your question. You mention that Both Outlook 2013 and 2016 hare setup with the OAuth regkey. Those versions do not support OAuth. Here is the exact snip from the updated issue page. Per the below, you will need to upgrade to a more recent version of Outlook, or use the Outlook.com web experience in your browser.

    For the Mobile device question, if you are running the latest version of Outlook for Android or iOS you are good to go, again assuming you set it up via the default config and did not do a custom setup syncing via imap/pop. If you are having problems with auth prompts on your phone, I would recommend removing the account and then adding it back using the autoconfiguration that it will do.

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