Outlook 2016 doesn't accept password or app password

This issue is certainly frustrating, and I'm seeing the exact same thing I see at my job, development and support outsourced and fixes, even to stuff far more critical, take weeks or even months to fix.

That being said, it has not been "down". Webmail (accessible via phone browser) has been fine, albeit inconvenient, and bouncing network or cancelling password prompts has worked for most.

They need to fix it, they need to roll back whatever they did, but honestly even with 49 pages of comments here, my guess is the impact is to a small percentage of their user base. Large corporate clients are their main concern, and only ones that aren't using modern auth correctly (which has been required since last year) seem to be impacted, at least from what I've seen here.

I guess it is a good illustration of how reliant people are on email as a primary means of communication, and they forget that there is good old fashioned talking to the other person.

Had email for work been down for even a few days and people were missing customer meetings, the only people facing termination would be those responsible for the email infrastructure. The rest of us would have found a workaround, even if it came down to writing on a physical calendar (but I'm confident they'd find a better workaround like telling us to stay logged into webmail and web Teams).

It's not my place to judge my friend's girlfriend or their relationship. I know plenty of very busy people live their lives through Outlook/calendar, so I can relate to my friend. I work 14 to 18 hour days, travel constantly, so I, too, live off my calendar... If this is an one-off issue, perhaps she should be more forgiving. However, you are forgetting this has lasted 4 weeks now! What mission-critical infrastructure in our lives would have down-time this long? Imagine your internet feed at home, or your mobile phone, or your electricity service go on and off throughout the day for 4 weeks... Let's see if you miss a meeting or two, 4 weeks in a row, and see how that fare for you at your job.

I mean as far as your friend is concerned, that's kind of absurd, and if that was truly the only reason the relationship ended, that's someone you don't want to be involved with anyway. Do they not have phones to call each other? Text messages? Email is far from guaranteed delivery, we take for granted that it is reliable but stuff sometimes goes wrong, gets sent to spam (or blocked before even hitting your mailbox), etc. I think he dodged a bullet honestly.

I've missed work and client meetings due to email issues (on their end or on ours), nobody got fired.

I totally agree! What keeps me in the Windows ecosystem is 1) Outlook and that fact I have decades of emails, calendar and so on all saved and backed up in PST; 2) MS gave into the Chinese government and is fully functional in China for my business trips there. Aside from Outlook, there is really nothing keeping me invested in this ecosystem.

This issue have real-world impact. My friend was dumped by his girlfriend over this... because she sent him an invite for a group meet up but it never arrived into his phone's calendar. He either missed it or couldn't find the place without the invite...and she felt disrespected. It would not surprise me if people are dealing with miscommunication issue and conflicts as a result of this problem.

Hello everyone! Since January twenty-something, I encountered this irritating problem with my Outlook.com account in Outlook 2016. I though I did something wrong. So I've search every where, mostly on YouTube, to find a solution. And, i'ts like it happened to many people before! So, it's been two weeks now that I apply multiple tricks on my PC. I've changed things in the Windows registry, created new strings... you name it. Nothing works. And now, just at this minute, I find that forum with hundreds of users having the same problem. I feel much less alone now, but I wonder what arm have I done to my PC with all those "recepies" I've tried to fix it for good. I wish I've discovered that discussion before. But now that I'm aware that Microsoft engineers are working on a good fix (and don't force me into having an app password cause I just wont be satisfied with that) I will be patient and use the web mail instead. But I really hope they will go back to the time when it was working. Thanks MB