Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-02-10T23:55:44+00:00

    I would suggest anyone with non-resolved issue should send an email to Gabriel Bratton (see his previous post with it) with the email and configuration they are having the problem with.

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  2. Anonymous
    2024-02-10T23:31:01+00:00

    Still unresolved on the gmail app running hotmail as exchange as it continues to keep asking me "enter credentials for <email address>"

    I can receive emails but not send

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  3. Anonymous
    2024-02-10T16:00:37+00:00

    I haven't had any issue on 9Folders since I deleted all my MS accounts (making sure to back up settings first) and re-added them.

    Thunderbird issues were sorted by changing the server name to outlook.office365.com and authentication method to OAuth2
    Outlook still prompts for password but doesn't impede mail.

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  4. Anonymous
    2024-02-10T09:08:55+00:00

    This issue has now reappeared, it worked for the last 2 days but now asks for the password again when logging in to outlook office 2016 professional plus

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  5. Anonymous
    2024-02-09T20:17:24+00:00

    Windows 10 22H2 on Surface Pro 3 running Outlook 2013 - same boat for the last two weeks

    Was getting password prompting w/o 2FA or App password every few minutes. Would sign in 3 times, then cancel. Outlook would connect for a while, then prompt again. Rinse and repeat multiple times a day.

    Been watching this thread and checked the Reddit page today. Saw this link and gave it a try: https://azvise.com/2022/08/23/enable-modern-authentication-for-outlook-2013/

    Updated Regedit > Closed/re-opened Outlook

    I know it's not "the" fix for MS's issue, but might help as a work around for the moment.

    So far, in the last 3 hours, no prompts. Will update this again in another day.

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