Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

862 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-02-07T00:10:32+00:00

    During the first week of this issue since Jan. 23 to Jan. 30 we started moving critical services that were registered to our Outlook/Hotmail/Live accounts to another major competitor (not hard to guess who that might be-G). At this point we have completed this process and will not be returning to Microsoft's e-mail services. It's simply too unreliable. Everything works perfectly fine with the other provider in all e-mail clients on all devices, Microsoft and 3rd party, new and old.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-02-06T23:38:01+00:00

    I think the only way, but someone correct me if I'm wrong, is to keep posting and posting and posting

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-02-06T23:32:54+00:00

    At this stage no fix in sight as they “resolved” the issue on 2 Feb according to the report

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-02-06T22:37:01+00:00

    Using Outlook 2021 on Win10 PC - using Exchange and ***** @outlook.com email. Also iPhone15 with default mail client.

    Both still getting random prompts for password - works okay for a day sometimes two - then bang.

    I close and ignore the sign-in and send an email to myself and mostly that will kick it back to life (not always)

    This has beeen going on since 23rd January. Prior to that, I've used my outlook email account with outlook on my pc for >2 years with no issues.

    This shouldn't be random - When will there be a fix?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-02-06T21:14:10+00:00

    How are you connecting e.g. POP/IMAP/Exchange? Is the symptom password prompts or just disconnected? You probably already tried, but to double check please try creating a new App Password and use it to connect.

    Was this answer helpful?

    0 comments