My outlook is stuck on the new version. How to go back to classic version?

Anonymous
2024-05-01T01:35:22+00:00

My email does not have the toggle option in the top right corner to get the classic outlook back. There is no longer the old outlook in the store either. I have also tried the steps in registry editor and that didn’t work out either.

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

380 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-06-17T15:14:54+00:00

    Hi David,

    It seems MicroSoft just doesn't care. Like every other corporation out there they want to control your use of everything while making you pay for it.

    There is a work around to this if you bought your version outright. It might work if you have 365, it might work but I don't know.

    Turn your internet connection off and restart your computer. Then go to your short cuts and try to open your outlook classic. If you are lucky, like I have been, you will be able to open classic outlook again.

    Once you get into it, do your self a favor and export your calendar and contacts to supported files (.csv & ics).

    It is a shame that Microsoft does not respect it's customers enough to warn them that this is going to happen. Also if you have saved any emails as pst file be aware that new outlook cannot open these.

    Best of luck to you and other people who actually use their computers to do business.

    Claire

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2025-04-22T13:32:30+00:00

    I can not open classic outlook and need my e mails

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2025-04-20T02:42:08+00:00

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2025-03-11T01:43:47+00:00

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Brian Tillman [Outlook MVP 2007-2019] 25,915 Reputation points
    2025-03-11T01:30:38+00:00

    I removed the phone number from your post. Never post personal information in a public forum. No one here can or will call you. We're just people trying to help each other.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments