Outlook emails not deliverable to yahoo and aol

Anonymous
2024-01-13T17:14:45+00:00

Starting this week, our emails to yahoo and aol accounts are not being delivered, but emails to other email accounts are working. Here is one of the yahoo error message: 1/12/2024 9:27:16 PM - Server at SJ2PR02MB10076.namprd02.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError' 1/12/2024 9:26:15 PM - Server at mta5.am0.yahoodns.net (67.195.204.73) returned '421 4.4.2 Connection dropped due to SocketError'

And here is the aol error message: 1/12/2024 9:27:38 PM - Server at PH0PR02MB7367.namprd02.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError'
1/12/2024 9:15:15 PM - Server at mx-aol.mail.gm0.yahoodns.net (67.195.204.80) returned '421 4.4.2 Connection dropped due to SocketError'

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-03-11T00:42:40+00:00

    Brad, thank you for your input. I've deleted the incorrect SPF record.

    The DMARC has me stumped though, because I thought that I copied it directly from Ron. I'll go back and look. I've deleted it for now.

    I guess I should wait to see if removing the DMARC record fixed it, but I'll take note of Ron's comments on page 7.

    The incorrect SPF record was just added yesterday(?), so there is something else that has caused this to happen again. I've been error-free for over a month now, until just a couple of days ago.

    iPage controls my DNS settings but they have no clue how to help me. I've had to do this on my own.

    Laura

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  2. Anonymous
    2024-03-11T00:41:48+00:00

    adding to my post above: when I send emails to yahoo from my personal hotmail account, they do arrive, but then I send them the my work email (domain is barkinstyledc.com) they do not arrive.

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  3. Anonymous
    2024-03-11T00:24:34+00:00

    Hi!

    like everyone else, I had this issue back in January and was fixed by adding the following txt record: v=spf1 include:spf.protection.outlook.com -all.

    However, the issue is back. any emails that I send to Yahoo, AOL or Verizon don't reach them. emails to gmail due work fine.

    my domain is barkinstyledc.com.

    any ideas????

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  4. Anonymous
    2024-03-11T00:03:10+00:00

    domain name is aol.com

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  5. Anonymous
    2024-03-10T22:48:20+00:00

    I have been fighting this for 3 months now I have a ticket with Microsoft they keep telling me the second levell

    Is working on this my DNS is with go daddy but I use Microsoft 365 I know there are some DNS on both sites

    My domain is marlborough-lions.com

    Thi is so frustrating

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