Outlook emails not deliverable to yahoo and aol

Anonymous
2024-01-13T17:14:45+00:00

Starting this week, our emails to yahoo and aol accounts are not being delivered, but emails to other email accounts are working. Here is one of the yahoo error message: 1/12/2024 9:27:16 PM - Server at SJ2PR02MB10076.namprd02.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError' 1/12/2024 9:26:15 PM - Server at mta5.am0.yahoodns.net (67.195.204.73) returned '421 4.4.2 Connection dropped due to SocketError'

And here is the aol error message: 1/12/2024 9:27:38 PM - Server at PH0PR02MB7367.namprd02.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError'
1/12/2024 9:15:15 PM - Server at mx-aol.mail.gm0.yahoodns.net (67.195.204.80) returned '421 4.4.2 Connection dropped due to SocketError'

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

221 answers

Sort by: Most helpful
  1. Anonymous
    2024-03-10T22:22:49+00:00

    yes. enter the bold text as your value and the name is just @

    Thank you... waiting for the changes to propagate to see if I'm set for the week.

    Laura,

    You are getting some bad advice. Someone told you to add GoDaddy's SPF record, but your email is not hosted by GoDaddy. They also didn't tell you that you are only allowed one SPF record, so right now your domain is definitely wrong as it has 2 different SPF records posted.

    EVERYONE - you can check your SPF records here and it will tell you if they are not valid - oops - the forum removes the links to the external site.

    Google search - SPF lookup - and click on the one from MX Toolbox

    If you are hosted with M365, the correct SPF record is

    v=spf1 include:spf.protection.outlook.com ~all

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-03-10T18:56:05+00:00

    yes. enter the bold text as your value and the name is just @

    Thank you... waiting for the changes to propagate to see if I'm set for the week.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-03-10T16:56:39+00:00

    I have the same problem.

    Who can help me out with this?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-03-10T14:47:32+00:00

    I am not understanding, sorry. What do you mean by the bold text and then then name aol?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-03-10T03:19:22+00:00

    enter the bold text as your value and the name is just @

    Was this answer helpful?

    0 comments No comments