Unable to delete emails from outlook mailbox

Anonymous
2024-01-03T11:25:00+00:00

I have been deleting unnecessary emails from my outlook client application, but recently observed that the emails are not being deleted from the server. My mailbox is 97% full and it is giving warning that I will not be able to send or receive emails once the mailbox is at 99%.

I am trying to delete emails, but they are keep coming back. I tried deleting emails in several ways, but the emails are not getting deleted.

Please help me in resolving this issue.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

75 answers

Sort by: Most helpful
  1. Anonymous
    2024-09-02T07:22:38+00:00

    What is "Cached Exchange Mode," and how do you check for that? If I don't understand why I can't simply click on a message, then click on a trash-can icon, then see the message disappear, I certainly don't understand what Cached Exchange Mode mean, not to mention how to check for it.

    I am using the ap on my phone. It worked last week, but not now. I do not have an administrator, and I have not changed any settings.

    I don't know what it means, sorry.

    I found out from another thread that the NEW Outlook is still in development (Beta?) and changes are being made in the background without users being informed.

    The advice is to revert to the 'old' Outlook or, if you have Office 365, use Outlook through that programme.

    Was this answer helpful?

    0 comments No comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  3. Anonymous
    2024-05-26T00:19:46+00:00

    Why can't I delete my read emails

    If you're using NEW Outlook, it is still in Beta and background changes are made without notification.

    I got a Microsoft Engineer to access my PC by remote link and he set up my 365 Outlook.

    It's stable and is a better Client than New Outlook.

    Was this answer helpful?

    0 comments No comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more