Selecting text no longer working properly in Outlook Web App on MacOS

Anonymous
2024-04-03T01:13:07+00:00

I use the Outlook web app on MacOS, and selecting text word by word no longer works (shift + option + arrow on a Mac keyboard). This stopped working sometime this weekend. I tried multiple browsers (Chrome, Edge, Safari) and multiple Macs (Two different MBAs and one MB Mini). I tried it on a PC and it works fine. It seems that something broken on the web app for Mac users over the weekend.

This is a critical shortcut for things like copying and pasting or deleting. Anyone having the same problem and has an idea of what to do about it?

Outlook | Web | Outlook on the web for business | Email

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  1. Anonymous
    2024-04-26T14:45:19+00:00

    All three of these commands now work intermittently for me - an improvement from three weeks ago, but I'm still experiencing weird bugs.

    Sometimes the keystrokes work, and other times, pressing the cmd key triggers totally unexpected behavior in the browser. The unexpected behavior seems primarily hitched to the cmd key. For example:

    • Sometimes cmd+left/right arrows tabs me between different windows or messages in the web client
    • Sometimes cmd+delete (to delete a whole line) will open a window prompting me to delete the email draft or, in one case, the entire contents of my inbox

    Has anyone else experienced this behavior since troubleshooting for this bug began?

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  2. Anonymous
    2024-04-26T21:44:49+00:00

    Thank you for working on fixing this! As of today's update (for me on Chrome/Brave, but not yet Safari) this crucial shortcut works again. Excellent!

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  3. Anonymous
    2024-04-26T22:49:39+00:00

    I just turned off my TamperMonkey script to test. Yes, it looks like Microsoft fixed it for editing areas of normal paragraph text, but when editing bullet points or numbered text lines it still triggers the increase/decrease indent function. I think I'll keep my TamperMonkey script on for now as I generally don't use the increase/decrease indentation function nearly as much. Hopefully they push the fix to all paragraph types so we don't have to rely on our own patch.

    PS. Big thank you to @Oliver Humpage and @Ben Unguren for the script!

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  4. Anonymous
    2024-04-29T08:59:26+00:00

    Mac User - confirmed - the functionality is restored! Nice!

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  5. Anonymous
    2024-04-29T09:11:57+00:00

    Can also confirm, finally I can work more productively again :)

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