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I use the Outlook web app on MacOS, and selecting text word by word no longer works (shift + option + arrow on a Mac keyboard). This stopped working sometime this weekend. I tried multiple browsers (Chrome, Edge, Safari) and multiple Macs (Two different MBAs and one MB Mini). I tried it on a PC and it works fine. It seems that something broken on the web app for Mac users over the weekend.
This is a critical shortcut for things like copying and pasting or deleting. Anyone having the same problem and has an idea of what to do about it?
Sending, receiving, and organizing email in Outlook on the web for business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I posted the issue on Reddit and someone who is an admin said they submitted it and got this promising response:
Good news.. I’m an admin and logged a ticket with MS. This is their response:
[…]
Nice, that sounds promising indeed. Thanks for keeping us posted!
I have the same issue since a few days. Really annoying and time consuming. Thanks Microsoft...
This doesn't just affect Microsoft365. outlook.live.com clearly shares some of the same codebase — how does someone using that (aka Hotmail) raise a support ticket?
Seconding that this is my experience on Microsoft Outlook Web. Appreciate this thread and hope we see Microsoft resolve this ASAP!
I will mention it to the person I found on Reddit who submitted the ticket.