Selecting text no longer working properly in Outlook Web App on MacOS

Anonymous
2024-04-03T01:13:07+00:00

I use the Outlook web app on MacOS, and selecting text word by word no longer works (shift + option + arrow on a Mac keyboard). This stopped working sometime this weekend. I tried multiple browsers (Chrome, Edge, Safari) and multiple Macs (Two different MBAs and one MB Mini). I tried it on a PC and it works fine. It seems that something broken on the web app for Mac users over the weekend.

This is a critical shortcut for things like copying and pasting or deleting. Anyone having the same problem and has an idea of what to do about it?

Outlook | Web | Outlook on the web for business | Email

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  1. Anonymous
    2024-06-03T17:50:52+00:00

    Holy ****! I think it's working now. I mean, everything, including Command, Option, Undo, etc.

    • Open outlook.office.com on Safari
    • Select Settings (wrench) > General > Accessibility >
    • Under Keyboard Shortcuts where you see "outlook.com"
    • Change it to "gmail.com"
    • Hit Save
    • Go back and Under Keyboard Shortcuts select "outlook.com"
    • Hit Save again.

    It worked. I think it solved our problem!!!! Well, for now.

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  2. Anonymous
    2024-06-03T10:55:50+00:00

    No, I am sorry to say that randomly CMD+Z won't work for me...

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  3. Anonymous
    2024-06-02T07:18:48+00:00

    I think this is it! My initial test email composition is looking good, no weird behavior. I had Gmail keyboard shortcuts before and changed them to outlook.com -- will keep it this way through the week.

    Thank you very much 🙏

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  4. Anonymous
    2024-06-01T14:15:46+00:00
    • Open outlook.office.com on Safari
    • Select Settings (wrench) > General > Accessibility >
    • Under Keyboard Shortcuts select "outlook.com"

    You're welcome!

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  5. Anonymous
    2024-05-31T15:48:57+00:00

    Before anyone else tries this -- I thought I'm through with this whole mess and finally gave in, installing Outlook for Mac, which of course, had none of these issues. But soon enough, I realized I need the other Office apps for attachments/etc., which I don't have and don't want to install either. I'm now back on the web client. And I'm generally satisfied with the overall suite of the Office webapps. So unless you have native apps, that switch is pointless. I might now try the script...

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