Selecting text no longer working properly in Outlook Web App on MacOS

Anonymous
2024-04-03T01:13:07+00:00

I use the Outlook web app on MacOS, and selecting text word by word no longer works (shift + option + arrow on a Mac keyboard). This stopped working sometime this weekend. I tried multiple browsers (Chrome, Edge, Safari) and multiple Macs (Two different MBAs and one MB Mini). I tried it on a PC and it works fine. It seems that something broken on the web app for Mac users over the weekend.

This is a critical shortcut for things like copying and pasting or deleting. Anyone having the same problem and has an idea of what to do about it?

Outlook | Web | Outlook on the web for business | Email

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  1. Anonymous
    2024-10-16T01:20:51+00:00

    This one works for me to finally navigate in text using alt/option freely again.... Enjoy!

    https://greasyfork.org/en/scripts/512765-fix-outlook-mac-hotkeys-hijacking

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  2. Anonymous
    2024-10-11T17:12:31+00:00

    This still makes hitting the option key open the accessibility shortcuts :-(

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  3. Anonymous
    2024-09-19T15:59:02+00:00

    Here's my latest tampermonkey script to cope. Completely disables alt key propagation but things like cmd-alt-shift-V (for paste plaintext) still seem to work. Other things may not, of course.

    Very quick hack, someone may have a much better way of doing this… the main problem is that e.altKey isn't set when you keyUp the altKey, so I used a workaround of a global state variable on the opt key.

    Use at own risk!

    // ==UserScript==
// @name           Disable Alt-key in Outlook
// @description    Stop Outlook using a held-down Alt key to bring up accessibility settings.
// @version        2024-09-19
// @run-at         document-start
// @match          https://outlook.office.com/*
 // @grant          none
// ==/UserScript==

var altKeyDownOutlookWorkaround = true;

(window.opera ? document.body : document).addEventListener('keyup', function(e) {
    if (altKeyDownOutlookWorkaround && !e.altKey) {
        altKeyDownOutlookWorkaround = false;
        e.cancelBubble = true;
        e.stopImmediatePropagation();
    }
    return false;
}, !window.opera);
(window.opera ? document.body : document).addEventListener('keydown', function(e) {
    if (e.altKey && typeof(document.activeElement.role) !== 'undefined' && document.activeElement.role == 'textbox') {
        altKeyDownOutlookWorkaround = true;
        e.cancelBubble = true;
        e.stopImmediatePropagation();
    }
    return false;
}, !window.opera);

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  4. Anonymous
    2024-09-13T16:21:18+00:00

    Yep -- I guess the bug rollout was successful, I now have the alt problem too 😀

    Either they want us all to switch to the Mac client or their QA is too easy on dev.

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  5. Anonymous
    2024-09-06T12:46:31+00:00

    Really annoying issue while writing an email of pressing Option and cursor move away from textbox to activate the upper menu... Thanks Microsoft!

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    1 person found this answer helpful.
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