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I use the Outlook web app on MacOS, and selecting text word by word no longer works (shift + option + arrow on a Mac keyboard). This stopped working sometime this weekend. I tried multiple browsers (Chrome, Edge, Safari) and multiple Macs (Two different MBAs and one MB Mini). I tried it on a PC and it works fine. It seems that something broken on the web app for Mac users over the weekend.
This is a critical shortcut for things like copying and pasting or deleting. Anyone having the same problem and has an idea of what to do about it?
Sending, receiving, and organizing email in Outlook on the web for business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thanks for your reply. Incognito mode doesn't work. I think MSFT broke something on their back end when it comes to using a Mac keyboard and a basic shortcut. It works fine on Windows, but on all macs and all browsers it is broken. Any other thoughts?
Hello Justin
We warmly welcome you to Microsoft community.
Have you tried using outlook on the web in incognito mood? Kindly check and implement the sign-in methods in OWA for MacOS. How to sign in to Outlook.com on a device that's not yours - Microsoft Support
Please don't hesitate to contact us if you need further assistance with the issue.
Sincerely,
Bertrand