Selecting text no longer working properly in Outlook Web App on MacOS

Anonymous

I use the Outlook web app on MacOS, and selecting text word by word no longer works (shift + option + arrow on a Mac keyboard). This stopped working sometime this weekend. I tried multiple browsers (Chrome, Edge, Safari) and multiple Macs (Two different MBAs and one MB Mini). I tried it on a PC and it works fine. It seems that something broken on the web app for Mac users over the weekend.

This is a critical shortcut for things like copying and pasting or deleting. Anyone having the same problem and has an idea of what to do about it?

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112 answers

Anonymous

2024-04-10T16:26:22+00:00

Very clever, love this!!
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Anonymous

2024-04-10T16:12:47+00:00
Temporary solution (a little long-winded but I use alt-shift-arrow 20 times an email and got so annoyed by this problem I had to do something):

EDIT! PLEASE SEE BEN UNGURUN'S POST BELOW for a slightly tweaked version from someone who uses TamperMonkey more regularly than me :)
1. For Chrome/Edge, install the TamperMonkey extension so you can add a UserScript (Firefox has UserScripts built-in I think)
2. Add the following UserScript (modified from https://superuser.com/questions/168087/how-to-forbid-keyboard-shortcut-stealing-by-websites-in-firefox):
// ==UserScript==

// @name Disable Alt+shift+arrow interceptions

// @description Stop websites from highjacking keyboard shortcuts

//

// @run-at document-start

// @include https://outlook.office.com/*

// @grant none

// ==/UserScript==

// Keycode for arrow keys.

keycodes = [37, 38, 39, 40];

(window.opera ? document.body : document).addEventListener('keydown', function(e) {
```
if (keycodes.indexOf(e.keyCode) != -1 && e.shiftKey && e.altKey) {

    e.cancelBubble = true;

    e.stopImmediatePropagation();

}

return false;
```
}, !window.opera);
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Anonymous

2024-04-10T14:21:00+00:00

I will mention it to the person I found on Reddit who submitted the ticket.
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Anonymous

2024-04-10T13:42:44+00:00

Seconding that this is my experience on Microsoft Outlook Web. Appreciate this thread and hope we see Microsoft resolve this ASAP!
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Anonymous

2024-04-10T08:31:48+00:00

This doesn't just affect Microsoft365. outlook.live.com clearly shares some of the same codebase — how does someone using that (aka Hotmail) raise a support ticket?
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