Selecting text no longer working properly in Outlook Web App on MacOS

Anonymous
2024-04-03T01:13:07+00:00

I use the Outlook web app on MacOS, and selecting text word by word no longer works (shift + option + arrow on a Mac keyboard). This stopped working sometime this weekend. I tried multiple browsers (Chrome, Edge, Safari) and multiple Macs (Two different MBAs and one MB Mini). I tried it on a PC and it works fine. It seems that something broken on the web app for Mac users over the weekend.

This is a critical shortcut for things like copying and pasting or deleting. Anyone having the same problem and has an idea of what to do about it?

Outlook | Web | Outlook on the web for business | Email

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  1. Anonymous
    2024-04-14T12:43:27+00:00

    I posted the issue on Reddit ...

    Could you share the Reddit link? Or will you report back here if there are updates?

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  2. Anonymous
    2024-04-11T16:18:11+00:00

    I used TamperMonkey on Firefox / OSX, and made a few tweaks to avoid upsetting the TamperMonkey checks:

    Thanks Ben, have edited my post to tell people to go to yours.

    I did see after posting that people prefer match to include, but I got no warnings about anything on Tampermonkey/Chrome/OSX so left it.

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  3. Anonymous
    2024-04-11T16:06:34+00:00

    I couldn't get Oliver's version to work - but these tweaks were successful! What a relief!

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  4. Anonymous
    2024-04-11T09:17:02+00:00

    Thank you so much for that visibility

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  5. Anonymous
    2024-04-10T22:38:44+00:00

    Excellent! I can option+shift+arrow again! Thanks for that bit o' code, Oliver.

    I used TamperMonkey on Firefox / OSX, and made a few tweaks to avoid upsetting the TamperMonkey checks:

    • Changed @include to @match
    • Added @version with today's date afterward (doesn't matter but makes TamperMonkey happy)
    • added "var" before the "keycodes" line

    Updated code that worked for me on Firefox without TamperMonkey complaining:

    // ==UserScript==
    // @name Disable Alt+shift+arrow interceptions
    // @description Stop websites from highjacking keyboard shortcuts
    // @version 2024-04-10
    // @run-at document-start
    // @match https://outlook.office.com/*
    // @grant none
    // ==/UserScript==

    // Keycode for arrow keys.
    var keycodes = [37, 38, 39, 40];

    (window.opera ? document.body : document).addEventListener('keydown', function(e) {
    if (keycodes.indexOf(e.keyCode) != -1 && e.shiftKey && e.altKey) {
    e.cancelBubble = true;
    e.stopImmediatePropagation();
    }
    return false;
    }, !window.opera);

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    10+ people found this answer helpful.
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