Selecting text no longer working properly in Outlook Web App on MacOS

Anonymous
2024-04-03T01:13:07+00:00

I use the Outlook web app on MacOS, and selecting text word by word no longer works (shift + option + arrow on a Mac keyboard). This stopped working sometime this weekend. I tried multiple browsers (Chrome, Edge, Safari) and multiple Macs (Two different MBAs and one MB Mini). I tried it on a PC and it works fine. It seems that something broken on the web app for Mac users over the weekend.

This is a critical shortcut for things like copying and pasting or deleting. Anyone having the same problem and has an idea of what to do about it?

Outlook | Web | Outlook on the web for business | Email

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  1. Anonymous
    2024-05-29T08:35:23+00:00

    Really helpful, but now I cannot input CMD+Z to undo

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  3. Anonymous
    2024-05-28T18:43:40+00:00

    OMG where are you I'm buying you a pint.

    It works for me, and I just got finished (before seeing this post) of bashing my head against a Microsoft effigy trying to compose an email.

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  4. Anonymous
    2024-05-27T18:04:26+00:00

    OK, a summary of where we're at, and a kind of fix for now:

    MS mostly fixed the Opt-shift-arrow bug (apart from when you're in a list). This means the original tampermonkey scripts posted here are now mostly redundant.

    However, a side-effect of their fix was that if you use Opt-shift at all, then the next time you press the Command key you lose editor focus and have to re-click (or hit tab a few times) to regain focus and carry on typing. Infuriating. I've reported a bug, but heard nothing.

    HOWEVER: I just had the idea of adjusting the Tampermonkey script, because I realised that although we do want eg Command-B to be picked up by the editor, in fact it'll pick that up on pressing B rather than pressing Command… so we can just stop Command being pressed bubbling up, without breaking any functionality associated with it (AFAICT).

    So try this - let me know if it works for you!

    // ==UserScript==  // @name           Disable Command-down key in Outlook // @description    Stop Outlook losing focus on Command press. // @version        2024-05-27 // @run-at         document-start // @match          https://outlook.office.com/*  // @grant          none // ==/UserScript== (window.opera ? document.body : document).addEventListener('keydown', function(e) {

        if (e.metaKey && typeof(document.activeElement.role) !== 'undefined' && document.activeElement.role == 'textbox') {
    
            e.cancelBubble = true;
    
            e.stopImmediatePropagation();
    
        }
    
        return false;
    
    }, !window.opera);
    

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  5. Anonymous
    2024-05-27T17:58:52+00:00

    I think we need someone with a corporate IT department to put in a ticket. Folks with a personal account won’t have any leverage. I asked my company to do it and they told me to just use the desktop app, but hopefully someone else has better luck.

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