Emails from Outlook bounce back from all yahoo and sky emails with error message

Anonymous
2024-03-09T12:43:03+00:00

error message "Your message wasn't delivered. Despite repeated attempts to deliver your message, a connection to the remote server was closed abruptly.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that your email system is unable to connecto their email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For Email Admins
This often indicates the recipient's firewall SMTP fixup setting or other firewall settings are preventing the SMTP protocol negotiation from succeeding.

For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.

For Yahoo: returned '550 5.4.318 Message expired, connection reset (SuspiciousRemoteServerError)(450 4.4.318 Connection was closed abruptly (SuspiciousRemoteServerError))'
3/8/2024 8:44:42 PM - Server at mx-eu.mail.am0.yahoodns.net (188.125.72.73) returned '450 4.4.318 Connection was closed abruptly (SuspiciousRemoteServerError)'

For sky: returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError'
3/8/2024 8:39:33 PM - Server at 188.125.72.73 (188.125.72.73) returned '421 4.4.2 Connection dropped due to SocketError'

I cannot ask all my contacts that have yahoo or sky accounts to change their firewall settings. There seems to be a problem with Microsoft!

Outlook | Web | Outlook on the web for business | Email

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-03-10T16:20:10+00:00

    FWIW emails from my live.co.uk address to yahoo are all bouncing but if I send an email from my outlook.com address it gets through ok. I suspect yahoo has been set to reject them.

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  2. Anonymous
    2024-03-10T16:44:28+00:00

    Same problem. Also having bounces from verizon & aol. This is no good as we are in the middle of tax season!!

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  3. Anonymous
    2024-03-10T17:04:18+00:00

    My problem occurs when sending from my outlook.ca address.

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  4. Anonymous
    2024-03-10T21:08:45+00:00

    Same error message with emails sent to Verizon or Yahoo, but Gmail and other accounts are receiving fine. Please fix this as I am in the middle of an important work project and must be able to reach my contacts.

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  5. Anonymous
    2024-03-10T21:30:14+00:00

    My problem has now expanded to failures sending e-mails to recipients with @yahoo.com addresses.

    A solution will be VERY welcome.

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