Why does Microsoft Outlook keep asking for Password

Anonymous
2024-01-31T21:23:19+00:00

Why does Microsoft Outlook keeps constantly asking for Password. I even had to change my password thinking it would help. It didn't. Even after I enter password, still continues prompting me to enter password. Just does not go away. And it is also affecting my account with Spectrum Roadrunner to perform other functions that I was able to do without having to enter a password. This problem just recently started and Spectrum can't help since it's a Microsoft issue causing the problem. Tried to get help by calling Microsoft by using the recommended website since I'm unable to get a live person to talk to, but the website Microsoft is directing to go for HELP wants to charge a Fee plus a monthly fee. We purchased Microsoft. Didn't use to have this issue

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Stefan Blom 351.5K Reputation points MVP Volunteer Moderator
    2024-03-20T11:16:44+00:00

    Microsoft seem to have redesigned the site. The chat function is here, I believe:

    https://support.microsoft.com/en-us/home/contact?SourceApp=smc2&ContactUsExperienceEntryPointAssetId=Smc_home

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  2. Stefan Blom 351.5K Reputation points MVP Volunteer Moderator
    2024-03-20T11:18:21+00:00

    Or you could try asking your question in the forum which may be more efficient.

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  3. Anonymous
    2024-03-20T11:28:39+00:00

    This does not work its Chat ai not a real person - I've been at this for weeks and i think behind the scenes in honesty MS is trying to get everyone on 365 - its not just on one pc this happened but on multiple

    If you paid for the full product and your license is in date then you should be able to use Outlook local still.

    I have tried numerous times to resolve this issue -

    registry deletes

    reinstall outlook

    new profile

    credential delete

    same issue again and again..

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    6 people found this answer helpful.
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  4. Anonymous
    2024-03-20T12:54:54+00:00

    Thanks Stefan I know you are helping - the forum all seems also to have the same stock answers - I was a Microsoft accredited engineer for years.

    I've worked in IT systems and installed servers for 25 years and this one issue has me stuck - use outlook extensively the full version for many reasons and the use of the offline calendar.

    Many people are having this issue and I do not understand why we cannot escalate and resolve.

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    4 people found this answer helpful.
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  5. Anonymous
    2024-03-20T13:31:51+00:00

    great, but nothing works as expected

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