Why does Microsoft Outlook keep asking for Password

Anonymous
2024-01-31T21:23:19+00:00

Why does Microsoft Outlook keeps constantly asking for Password. I even had to change my password thinking it would help. It didn't. Even after I enter password, still continues prompting me to enter password. Just does not go away. And it is also affecting my account with Spectrum Roadrunner to perform other functions that I was able to do without having to enter a password. This problem just recently started and Spectrum can't help since it's a Microsoft issue causing the problem. Tried to get help by calling Microsoft by using the recommended website since I'm unable to get a live person to talk to, but the website Microsoft is directing to go for HELP wants to charge a Fee plus a monthly fee. We purchased Microsoft. Didn't use to have this issue

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-03-16T12:10:27+00:00

    I have the same problem too, but only with the new and not the old Outlook.
    How to fix this? I tried all the tips so far that i can do, but since i have Windows 11 i cant do all of them.

    I have problem with only the new Outlook where every secound i need to sign in again, this problem came out of the blue.

    My system
    Versjon Windows 11 Pro
    Versjon 23H2
    Installert den ‎23.‎03.‎2023
    Operativsystembygg 22631.3296
    Opplevelse Windows Feature Experience Pack 1000.22687.1000.0

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  2. Anonymous
    2024-03-16T12:26:30+00:00

    Thank you - although this was not encouraging! As you say MS need to sort this out. I suspect it has originated from bike of the recent upgrades.

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  3. Anonymous
    2024-03-16T12:28:48+00:00

    Which version of Outlooo are you using? I’m on Office 2019 ( and don’t have a problem). My wife is on 2013 (and does)

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  4. Anonymous
    2024-03-17T17:12:34+00:00

    I have been having this problem on three laptops, two Dells and an HP, all three running Windows 11 Pro or Home with older versions of Outlook and Office. They all started doing this recently. I get a pop-up, I put in my password, it pops up again, I close it out, then Outlook says it needs a password on the bottom right, I click on that, the pop-up comes again, I put in my password again, this time, Outlook connect, but I cannot close out the pop-up - I have to just move it out of sight or else it will disconnect again. Every once in a while, I will see that it is "Trying to Connect..." and will do the whole thing over again.

    Like someone else said, I had this problem several years ago where it kept asking for my password and I think I was basically locked out for some time. I think it happened after an update. I did get an update recently on my main computer.

    This time I have figured out a work-around, but it is painful and I really need Outlook to stay online. Last time, it resolved itself after several weeks. I am sure it is a Microsoft thing.

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  5. Anonymous
    2024-03-17T17:40:56+00:00

    Thank you for this. Helpful (if depressing!)

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