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Why does Microsoft Outlook keeps constantly asking for Password. I even had to change my password thinking it would help. It didn't. Even after I enter password, still continues prompting me to enter password. Just does not go away. And it is also affecting my account with Spectrum Roadrunner to perform other functions that I was able to do without having to enter a password. This problem just recently started and Spectrum can't help since it's a Microsoft issue causing the problem. Tried to get help by calling Microsoft by using the recommended website since I'm unable to get a live person to talk to, but the website Microsoft is directing to go for HELP wants to charge a Fee plus a monthly fee. We purchased Microsoft. Didn't use to have this issue
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
All I can do is say, “well said”. This community support offering is a cop-out by Microsoft.
No problem with outlook on my iPad, iPhone or online, which seems to be a bit of a contradiction. The issue is with Outlook running on Windows 11.
I have no problems with my tablet, phone or Internet. It is an Outlook problem. I am disgusted!
It is a recent update to Windows 11 or Outlook that has caused this (sometime in 2024) - I have an old laptop (Windows 11) that did not have this fault - I started it up and Outlook was fine for over 1 day. Then I let it do Windows updates, and the same issue as everyone here has described suddenly happened. For months now I've just been quitting Outlook and starting it again - it works for 10-20 mins (using the saved password) before it starts asking for my password again.
In all honesty I think we are asking the wrong question. I think the question is "...what is wrong with Microsoft's mail servers...".
I use two Outlook and two Hotmail accounts for various purposes, across my MacBook, iPhone, Windows desktop and Surface laptop.
For several days I have been experiencing this really annoying situation of being prompted for passwords frequently, but inconsistently. I sometimes have to enter the password 5 or more times before it is accepted and verified. I can reliably type my passwords.
I have not messed with my settings.
I believe the issue is at the mail server end of things, maybe with corrupted databases or timeouts on security checks.
I believe all the advice Microsoft give to resolve the issue is nonsense as it assumes the issue is with the user/client end.
Microsoft please sort this problem and communicate the real issue. It has happened before and mysteriously gone again after a few weeks. I assume you found the fault in your platforms.
Totally agree as nothing changes configuration wise the issue is there one week then not the next. No pattern.
Ms are retiring outlook software and want everyone on web outlook Google that.
So in essence it's wrong we have purchased software and it's not working. Still no way of logging a call.