Why does Microsoft Outlook keep asking for Password

I'm just and old retired guy running Windows 10 Home on an old Asus computer. So, take my comments with a grain of salt.

I had this same issue. I don't know why Microsoft keeps unnecessarily changing things during updates. It likely is unintentional, but t's quite frustrating. My solution was to disable the Microsoft Exchange Add-in. If you need the Add-in, this fix won't work for you.

I believe the password request is for a Microsoft Exchange password, which is different than my Microsoft password and I have no idea what it is. Unfortunately, there is not a "forgot password" link in the dialogue box that pops up to allow you to reset the password.

Open Outlook

Click on File

Click on Manage Com Add-Ins

Under Microsoft Exchange Add-Ins, Click on Disable this Add-In

I tried this and it seems to have worked for me. I no longer get the request for a password and Outlook opens much faster.

I hope this helps others. If not, good luck getting a concise and helpful response from Microsoft Support. It's not that they don't want to help. They just don't work with the old versions of Windows, especially on older computers, and when there is a bug in an update, they don't experience the issue and consequently don't know how to fix it because they've never had to do so. I wish they would set up some legacy systems for some of their technical support to use full-time, so they would understand the issues.

As a side note to those of you that are getting frustrated with how your older computers keep getting slower, I have found that using Razer Cortex, which is free to download and use, really speeds up my computer. This is also good software for gamers. It takes a while to download, and it loads somewhat slowly in the background during startup. Once it loads though, you can select System Clean under the System Booster tab. I run this periodically and my computer is usually faster after doing so. Be patient the first time you use it. It might help to clean one set of files at a time, saving Backup Files until last.

The Community is the current forum, the one in which you have posted.

The current "branch" of the forum is for Outlook questions, and the URL is https://answers.microsoft.com/en-us/outlook_com/forum?sort=LastReplyDate&dir=Desc&tab=All.

What is the link for the community forum - thanks

Thanks Stefan I know you are helping - the forum all seems also to have the same stock answers - I was a Microsoft accredited engineer for years.

I've worked in IT systems and installed servers for 25 years and this one issue has me stuck - use outlook extensively the full version for many reasons and the use of the offline calendar.

Many people are having this issue and I do not understand why we cannot escalate and resolve.

We see many complaints here regarding Microsoft online support. It seems that organization / business support is more reliable than personal / home user support which obviously doesn't help anyone who is using consumer products. :-(

The Microsoft Community forum is a user-to-user platform, though, which is completely separate from support.

great, but nothing works as expected