This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Why does Microsoft Outlook keeps constantly asking for Password. I even had to change my password thinking it would help. It didn't. Even after I enter password, still continues prompting me to enter password. Just does not go away. And it is also affecting my account with Spectrum Roadrunner to perform other functions that I was able to do without having to enter a password. This problem just recently started and Spectrum can't help since it's a Microsoft issue causing the problem. Tried to get help by calling Microsoft by using the recommended website since I'm unable to get a live person to talk to, but the website Microsoft is directing to go for HELP wants to charge a Fee plus a monthly fee. We purchased Microsoft. Didn't use to have this issue
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It seems it only asks for the password- when I am connected to the internet. I disconnected and created an email to my icloud account and then reconnected. That message went through but no messages were received in Outlook.
Credentials are ok as I can see web base email but stand along Outlook only is not working. Mine is 2003.
What credentials in Credential Manager to remove???
There isn't anything in Credential Manager in either Web Credentials or Windows Credentials that mentions "Outlook" on my computer
Thank you. It is months since I reported this problem and I got rid of it and it hasn't come back.
I experienced this challeng for some moths without using my Outlook. I was able to fix the problem by using Option 1. through ControlPanel>Outlook>Remove your credentials from the Credential Manager. Reset Password. and Option 2. and it works.