Why does Microsoft Outlook keep asking for Password

Anonymous
2024-01-31T21:23:19+00:00

Why does Microsoft Outlook keeps constantly asking for Password. I even had to change my password thinking it would help. It didn't. Even after I enter password, still continues prompting me to enter password. Just does not go away. And it is also affecting my account with Spectrum Roadrunner to perform other functions that I was able to do without having to enter a password. This problem just recently started and Spectrum can't help since it's a Microsoft issue causing the problem. Tried to get help by calling Microsoft by using the recommended website since I'm unable to get a live person to talk to, but the website Microsoft is directing to go for HELP wants to charge a Fee plus a monthly fee. We purchased Microsoft. Didn't use to have this issue

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-08-18T21:58:48+00:00

    Yes. Go under mail in safari. Details. And remove the account. Then add the account back. But do it under Microsoft essentials there. NOT outlook. That fixed my issue. A guy who knows his stuff explained to me that they dont' care about live or outlook, meaning Microsoft so they don't take the time they do with essentials to update things.

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  2. Anonymous
    2024-08-15T08:20:22+00:00

    We Have the same issue, we have 200 plus users on office 365, from last one month we are faceing password prompt issue in outlook, it randomly asking almost on all of the users account daily. we also tried almost all the troubleshooting steps.

    Windows version : 11pro 23h2

    Outlook 365 version : 2312

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  3. Anonymous
    2024-07-02T11:40:21+00:00

    I have tried every one of the actions you suggested and I am still getting these messages. My Outlook 2013 is up-to-date. I am getting no email messages and am not able to send any. It started a couple of weeks ago with maybe one message per day and has incr4eased steadily. Now it's a message about every 30 seconds. This seems to be a major flaw in Outlook that needs to be fixed. In the meantime, what can I do to get my emails back?

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  4. Anonymous
    2024-06-28T10:59:25+00:00

    I tried this but there are no cached credentials showing on my end having anything to do with "Office", "MicrosoftOffice...", etc. I am using WIN11 (x64) and Office 2019. I only have 5 cached credentials showing under Windows Credentials, yet none mention Office at all. Wished this would have worked but it won't for me.

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  5. Anonymous
    2024-06-28T08:55:49+00:00

    I've suffered the same problems for months with Outlook 2013 and just today found this resolution - No more prompts for password.

    - Remove cached credentials

    1. Close all Microsoft Office Programs
    2. Navigate to Control Panel
    3. In the search bar, type in “Credential Manager” and select it
    4. Select Windows Credentials
    5. Under Generic Credentials select the down arrow next to any instance of MicrosoftOffice15_Data:orgid:*your email address* and remove it If you are using Office 365, it may say Office 365 instead of Office15.
    6. Open Outlook and input your new credentials when prompted. Make sure you check the box to remember your credentials.

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