Why does Microsoft Outlook keep asking for Password

Anonymous
2024-01-31T21:23:19+00:00

Why does Microsoft Outlook keeps constantly asking for Password. I even had to change my password thinking it would help. It didn't. Even after I enter password, still continues prompting me to enter password. Just does not go away. And it is also affecting my account with Spectrum Roadrunner to perform other functions that I was able to do without having to enter a password. This problem just recently started and Spectrum can't help since it's a Microsoft issue causing the problem. Tried to get help by calling Microsoft by using the recommended website since I'm unable to get a live person to talk to, but the website Microsoft is directing to go for HELP wants to charge a Fee plus a monthly fee. We purchased Microsoft. Didn't use to have this issue

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-06-19T03:53:39+00:00

    Hi Prince R.

    Do you have a solution for Mac? I pay $6.99 for Outlook and have had nothing but problems with my password as well. Thank you!

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  2. Anonymous
    2024-05-20T14:19:59+00:00

    I think I have finally found the solution. I have tried many different things but this seems to have done the trick:

    1. Close Outlook. Open Task Manager and click on the "details" tab. Make sure Outlook is not there. If it is, click on it and click "end task"
    2. Click the start button and type "credential" in the list that populates, there should be "Credential Manager". Open it. At the top there should be two categories. "Web Credentials" and "Windows Credentials". Click on "Windows Credentials". Find the credential that is associated with the trouble email account and delete it.
    3. RESTART YOUR COMPUTER.
    4. Open Outlook. You should be good to go. If Outlook prompts for a password again, type it in and make sure to click the "remember my password" checkbox. It didn't ask for mine.

    I tried this several times WITHOUT restarting the computer and it would just come back. This time it seems (so far) to have fixed it.

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  3. Anonymous
    2024-05-19T04:02:54+00:00

    I have moved happily to Thunderbird and Openoffice. No more Microsoft ****.

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  4. Anonymous
    2024-04-12T20:02:53+00:00

    No one on here seems to have a foolproof solution. I’ve switched to Microsoft’s new Outlook which works, but is not as flexible as Office Outlook and, because it’s free, subjects you to advertisements.

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  5. Anonymous
    2024-04-03T19:34:00+00:00

    It looks like MS is retiring Outlook and i think this is the real reason this has stopped working

    https://answers.microsoft.com/en-us/outlook_com/forum/all/are-about-to-lose-the-older-outlook-versions-and/db43e7ef-43f8-4e71-8e21-fcb1b23b6c1d

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