Why does Microsoft Outlook keep asking for Password

Anonymous
2024-01-31T21:23:19+00:00

Why does Microsoft Outlook keeps constantly asking for Password. I even had to change my password thinking it would help. It didn't. Even after I enter password, still continues prompting me to enter password. Just does not go away. And it is also affecting my account with Spectrum Roadrunner to perform other functions that I was able to do without having to enter a password. This problem just recently started and Spectrum can't help since it's a Microsoft issue causing the problem. Tried to get help by calling Microsoft by using the recommended website since I'm unable to get a live person to talk to, but the website Microsoft is directing to go for HELP wants to charge a Fee plus a monthly fee. We purchased Microsoft. Didn't use to have this issue

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-07-04T12:46:33+00:00

    I have no problems with my tablet, phone or Internet. It is an Outlook problem. I am disgusted!

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  2. Anonymous
    2024-07-04T12:27:24+00:00

    All I can do is say, “well said”. This community support offering is a cop-out by Microsoft.

    No problem with outlook on my iPad, iPhone or online, which seems to be a bit of a contradiction. The issue is with Outlook running on Windows 11.

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  3. Anonymous
    2024-05-20T06:24:26+00:00

    First, go to Windows Settings (press Win + I ), > Windows Update > Advanced Settings and turn on the ''Receive updates for other Microsoft Products'' after that start Windows Update and wait for Windows to get the updates and restart your computer.

    Then open regedit with administrator account (windows search > regedit > right click > run as administrator), then follow the path
    Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity
    if there is a EnableADAL Dword Value change it's value to 1, if there is not, create a new ''DWORD (32-Bit) Value'' and name it ''EnableADAL'' without quotes. Double click it and choose Hexadecimal as base, change its value to 1. Close regedit, close Outlook and restart your computer. When your computer opens try to get windows updates and open your Outlook again. Maybe this solution helps.

    PS: In regedit path ''16.0'' maybe different in your computer, like ''15.0'', select the path which includes Common and Identity in it.

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  4. Anonymous
    2024-03-25T16:42:48+00:00

    didn't help. some of these locations about don't exist in account settings

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  5. Anonymous
    2024-03-19T10:22:00+00:00

    Let me update my strategy: when the bottom right says "Trying to connect...", then I close the pop-up window that I have hidden away, then click on "Needs Password", then enter my password in the pop-up, then it will connect, but then when the pop-up pops up again, I hide it away again. So at least I only have to enter my password once. Not fun, but it's better than not working at all.

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