issue with sending email in outlook giving following error code : cf24

HI, I am having the same issue. What to do next?

EDIT (AUGUST 9, 2024): I HAVE NOW GIVEN UP COMPLETELY ON EVER USING MICROSOFT'S OUTLOOK CLIENT FOR EMAIL. AFTER SEVERAL TICKETS WITH THEM THROUGH THEIR ON-LINE HELP WITHIN THE APP AND REPEATED RECOMMENDATIONS FOR THEM TO DO THE SAME DAMN THING OVER AND OVER WITH ABSOLUTELY NO SUCCESS AND THE FACT THAT THEY DO NOT FIX IT AND THIS THREAD CONTINUES TO LET THEM KNOW THEIR PRODUCT SUCKS, I'M DONE WITH IT. I WILL USE MY PRIMARY EMAIL THROUGH THEIR WEBMAIL EVEN THOUGH I'M NOT THAT FOND OF USING WEBMAIL, BUT I AM DONE, DONE, DONE WITH MICROSUCKS. I WILL NEVER, EVER BUY THEIR 365 PROGRAM SUBSCRIPTION JUST TO USE INCOMPETENT CUSTOMER SERVICE IN A REALTIME FORMAT OR FOR ACCESS TO WORD AND EXCEL. I'M RETIRED AND I DON'T NEED THEIR C.R.A.P.

One of the things Microsoft NON-support tells people to do is to remove their account, close the program, wait 15 minutes, then try to re-add the account and be sure to use Passwords and server protocols for SMTP and IMAP in the advanced settings. Marc evidently discovered something with the alpha-numeric specifics for his server and found some success. For me... NEW OUTLOOK still is non-functional despite months of indirect processing of customer service tickets. I've removed and readded my account several times and I've now told Microsoft to stuff it. The definition of STUPIDITY is doing the same thing over and over and expecting a different result.

I used Microsoft Outlook Help: Contact Support. They told me to remove the account and add it back using "Sync directly with IMAP" That fixed my problem. I hope it fixes yours.

What is the type of account you are using?

• Familal subscription

Is this happening to all emails or to specific senders?

• All

Also, if you are using an IMAP account and you have recently changed my email password, please update your email account password via the Outlook Account screen. You can also try to remove and re-add the account again.

• already done

Hello Mohammed EL BERRAH,

Good day! Thank you for reaching out.

I'm sorry to hear that you're experiencing issues with sending emails in Outlook. Please let me know of the following to better assist. Thanks in advance.

1. What is the type of account you are using? Is it an MN3656 work/school account or a Microsoft/personal account like Gmail/Hotmail/outlook.com?
2. Is this happening to all emails or to specific senders?

In the meantime, please verify whether you can successfully send emails when you log into outlook on the web. This will; help narrow down if the issue is with the app or the account itself.

Also, if you are using an IMAP account and you have recently changed my email password, please update your email account password via the Outlook Account screen. You can also try to remove and re-add the account again.

Looking forward to your response.

Best Regards,

Ashraf.