issue with sending email in outlook giving following error code : cf24

Anonymous
2024-02-17T12:01:06+00:00

bonjour,

Technical details

SmtpSubmissionPermanent5XXException: Smtp submission failed. Server 'smtp.hostinger.com' Port '465'. --> Unexpected SMTP server response. Expected: 235, actual: 535, whole response: 535 5.7.8 Error: authentication failed: UGFzc3dvcmQ6

Failure code: cf24

Outlook | Windows | New Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

85 answers

Sort by: Most helpful
  1. Anonymous
    2024-05-03T03:00:01+00:00

    Hi,

    I have a problem with my email specially with the Failure Code CF24

    What is the type of account you are using? work/school account

    1. Is this happening to all emails or to specific senders? All

    In the meantime, please verify whether you can successfully send emails when you log into outlook on the web. This will; help narrow down if the issue is with the app or the account itself. I cannot send any emails

    Also, if you are using an IMAP account and you have recently changed my email password, please update your email account password via the Outlook Account screen. You can also try to remove and re-add the account again. I removed the account and add it and didn't work I need help please

    Maria

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-05-02T22:04:05+00:00

    Hi I start to have this problem in 2 of my Macs computers. I sign out and add the account again and nothing works. Cons somebody please help me?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-04-29T19:41:56+00:00

    Windows FORCED me to update to 11 and 2 weeks later I still have all kinds of problems. I am getting a Mac next time. This is ridiculous!!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-04-29T16:57:30+00:00

    same problem

    Technical details

    SmtpSubmissionPermanent5XXException: Smtp submission failed. Server 'mail.b.hostedemail.com' Port '465'. --> Unexpected SMTP server response. Expected: 250, actual: 550, whole response: 550 5.7.1 Message detected as spam. [1714366816-457409].

    Failure code: 21f5

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-04-26T03:57:04+00:00

    已经4月26日了,这个问题困扰了我整整一天,微软团队能不能行了,修复这个bug对你们工程师来说很难吗?

    Was this answer helpful?

    0 comments No comments