I cannot copy a complete e-mail anymore and paste it in a new e-mail.

Anonymous
2023-11-19T14:24:51+00:00

Hi, I am using the most recent version of Office 365 Outlook, and since I updated to the new layout, I am not able to copy a complete email anymore.

The only option I have is to copy and move the email to a certain number of preset folders. However, I mostly use this function to copy and add the email to an ongoing but different email thread. It seems that this not possible anymore or at least I don't how to do it.

Thanks for anyone's advice.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-04-18T18:58:44+00:00

    Good news! After seeing 2 or 3 suggested "workarounds", (way, way around, a long, long way, IMHO) I found an even better one. When in Outlook, find the toggle switch at the top of the monitor screen where it says, "New Outlook." You should be able to switch it to "Off." Your Outlook should revert to the previous ("old") version. (There are some online videos that help if it doesn't immediately work.) After it reverts to the old Outlook, you should see a different toggle switch in the top right corner that says, "Try New Outlook." Don't turn it on; leave it alone - maybe forever.

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  2. Anonymous
    2024-04-18T17:04:13+00:00

    True! I do the same. Maybe Microsoft will fix that next. Definitely still broken.

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  3. Anonymous
    2024-04-18T15:23:49+00:00

    Yeah, but I also used to attach emails to the body of meeting invitations to provide context for the meeting, but you can't drag and drop it there now.

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  4. Anonymous
    2024-04-18T09:45:04+00:00

    Hi Mick,

    Thanks for pointing this out as this step is pretty fast. It helps save a lot of time and we can avoid saving and inserting an email as an attachment.

    Thanks much,

    Suraj

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  5. Anonymous
    2024-04-13T17:24:20+00:00

    This change has massively affected our admin's ability to easily copy e-mails as if they were files into other applications (for audit purposes). It also adds additional effort to add to calendar invites. It's a very very used feature and I am really surprised that this bug has been overlooked by Microsoft.

    Re-iterating @Michael W_258 - this feature loss is very disappointing.

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