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Hello again,
Sent emails have disappeared from sent inbox. This issue has been for at least 3 weeks now.
I need all my sent emails that disappeared back in sent folder as soon as possible.
Please I have tried everything and checked all folders in email no where to find these emails.
I do believe it is a glitch and a bug in the Microsoft Outlook system. Can someone from Microsoft please look into this and contact me as soon as possible.
I have posted many times and no one has contacted from Microsoft I tried calling and a recorded voice automated machine says help is gone online. This has become a big joke!! I need HELP!!
I type hotmail in google and click login on Outlook and I sign in, I have had no issues in the past just recently noticed emails disappeared.
I need my emails as soon as possible.
Please help!!!
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
Suggestion doesn't work. I have to access my sent emails urgently. This is a bug in Outlook.
How can we solve this?
I look forward hearing from you!
Kind regards,
Buse Eryilmaz
Same issue to report. All Outlook 'Sent Item' history prior to 13-Apr-2024 has been removed from my account.
(i) Nothing in 'Deleted', (ii) 'Archive' folders do not contain any details, (iii) no retention policy configured, (iv) no 'Rules' reference Sent Item management, (v) no 'Junk' policy references 'Sent Items', (vi) no availability of historic messages when using 'Search' functionality.
Outlook version on Desktop / Outlook.com present same result - have been using the service for 10 years with no issues - this is a recent change.
Looks like 'Sent Item' history prior to 13-Apr-2024 removed from my account.
Steps please - to arrange recovery/access to that information.
Thanks all.
I have the exact same problem as of today - all my sent messages, except for the last few days, have disappeared.
I have the exact same problem as of today - all my sent messages, except for the last few days, have disappeared.
Hi Dianne, I've had my problem solved. I had lost most of my folders from the left hand side of my screen under 'favourites' - so I couldn't access my 'sent', 'deleted' or 'junk' folders. After speaking to a Microsoft man all I had to do was to click onto my email address listed under 'favourites' and up came all my folders. I then had to 'add to favourites' and there they were - with all their contents in tact. Hopefully it will work for you.