Sent emails disappeared

Anonymous
2024-02-18T02:15:35+00:00

Hello again,

Sent emails have disappeared from sent inbox. This issue has been for at least 3 weeks now.

I need all my sent emails that disappeared back in sent folder as soon as possible.

Please I have tried everything and checked all folders in email no where to find these emails.

I do believe it is a glitch and a bug in the Microsoft Outlook system. Can someone from Microsoft please look into this and contact me as soon as possible.

I have posted many times and no one has contacted from Microsoft I tried calling and a recorded voice automated machine says help is gone online. This has become a big joke!! I need HELP!!

I type hotmail in google and click login on Outlook and I sign in, I have had no issues in the past just recently noticed emails disappeared.

I need my emails as soon as possible.

Please help!!!

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2025-01-28T17:33:04+00:00

    UPDATE: Simple fix (I can absolutely swear on my mother's grave that I did not disable this feature). "If your sent emails are missing in Outlook, it's likely because the setting to save copies of messages in the "Sent Items" folder is not enabled; meaning Outlook isn't storing your sent emails automatically; to fix this, go to File > Options > Mail, and ensure the "Save copies of messages in the Sent Items folder" checkbox is ticked."

    Previous message:

    This is now happening to me and there doesn't seem to be an answer anywhere. Like all of you, I HAVE TO HAVE my sent emails. So far the only solution I've been offered is to use OWA (which does work). So it begs the question... Where the Heck are my emails going when I send them???

    In my case, all the sent emails arrive as anticipated (go to the recipient). Also, If you use "Try the new Outlook" it also works (saves your sent items properly).

    WTH Microsoft???

    Mike

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  2. Anonymous
    2025-03-04T14:31:51+00:00

    All of my sent emails before 11/2024 have disappeared. I have attorney emails that I needed to retain.

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  3. Anonymous
    2025-03-04T22:10:14+00:00

    Where is the Archive folder?

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  4. Anonymous
    2025-03-19T17:35:21+00:00

    I have the same issue with 3 seperate accounts. Also no show on the 365 web vers.

    seem to have occured at the same time as issues with one drive duplicating folders on one laptop. (all 3 accounts with missing sent items are on the same laptop)

    sent item missing between 128/03/2021 and 19/12/2024 then they appear again?

    microsoft issues......

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  5. Anonymous
    2025-03-28T11:54:24+00:00

    Hello,

    I am having problems logging on the Outlook app. It works if I log in from the browser.

    Also, I wrote and sent an email this morning but it does not appear anywhere, not in the sent folder neither in the deleted and trash folders.

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