This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hello again,
Sent emails have disappeared from sent inbox. This issue has been for at least 3 weeks now.
I need all my sent emails that disappeared back in sent folder as soon as possible.
Please I have tried everything and checked all folders in email no where to find these emails.
I do believe it is a glitch and a bug in the Microsoft Outlook system. Can someone from Microsoft please look into this and contact me as soon as possible.
I have posted many times and no one has contacted from Microsoft I tried calling and a recorded voice automated machine says help is gone online. This has become a big joke!! I need HELP!!
I type hotmail in google and click login on Outlook and I sign in, I have had no issues in the past just recently noticed emails disappeared.
I need my emails as soon as possible.
Please help!!!
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am experiencing the same issue, all sent emails prior to July 2023 disappeared. What shall we do with this? It is extremely frustrating.
My problem was not with sorting the emails in my SENT FOIFER; my problem was on Thursday, August 15 2024 ALL of the emails in my SENT FOLDER disappeared. There were less than 10 or 12 emails that I was keeping as a record for various reasons. Some of the emails would have been from the day before others were from as far back as 2017.
Where did they go?
Thank you so much. It just irks me that Microsoft does not look at this page. It appears they are not at all interested in what their customers have to say, nor do they have any interest in improving their product. No wonder so many are moving over to their competition. Does anyone know how to contact the 'powers that be' at Microsoft direct - rather than us having to work through our problems?
Thank you so much. It just irks me that Microsoft does not look at this page. It appears they are not at all interested in what their customers have to say, nor do they have any interest in improving their product. No wonder so many are moving over to their competition. Does anyone know how to contact the 'powers that be' at Microsoft direct - rather than us having to work through our problems?
phillip wootton's answer should be put at the top of this thread by Microsoft. Why should I have to go to page 4 of replies to find this simple answer that solves a problem Microsoft created. Hey OUTLOOK TEAM. Maybe don't change thee sort from Date to Subject without asking us first. What an inexplicable move and since it's software-as-a-service and doesn't happen on Android app and only in the MS Outlook app or on the website, it can easily be fixed, or at least as easily as it was created. I'm a software engineer and know the drill.
Here's phillips solutation:
Open Sent items folder
Click on "Filter" (the three stacked lines) on the top right hand corner (in the app, it's in the top right hand of the second column, headed Sent Items)
Select "Sort
Select "Date"