Sent emails disappeared

Anonymous
2024-02-18T02:15:35+00:00

Hello again,

Sent emails have disappeared from sent inbox. This issue has been for at least 3 weeks now.

I need all my sent emails that disappeared back in sent folder as soon as possible.

Please I have tried everything and checked all folders in email no where to find these emails.

I do believe it is a glitch and a bug in the Microsoft Outlook system. Can someone from Microsoft please look into this and contact me as soon as possible.

I have posted many times and no one has contacted from Microsoft I tried calling and a recorded voice automated machine says help is gone online. This has become a big joke!! I need HELP!!

I type hotmail in google and click login on Outlook and I sign in, I have had no issues in the past just recently noticed emails disappeared.

I need my emails as soon as possible.

Please help!!!

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

74 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-06-12T10:22:34+00:00

    Same Problem

    Very Very important business emails have dissapeared.

    Fuming

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-06-10T22:26:17+00:00

    Having a very similar issue, all emails from May 2023 to May 2024 are gone.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2024-06-07T15:59:13+00:00

    Thanks for your reply, but this is different to my problem. I still can see all the folders, including the "sent items" , but everything has disappeared from within the sent folder.

    I've just realised that there is something new on the sent messages file - it says ">this month" and further down "> May" and when you click on the >on this month it will show you all the emails for June and when you click on the >May it will show you all the emails for 31st May - which is probably the date the rest of the sent messages disappeared - there is no April or other months for me to see those sent emails.

    This looks like a change of system from Microsoft.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  4. Anonymous
    2024-06-07T15:22:31+00:00

    All:

    Here is what I tried and it worked. Right click on your email account. ie ******@gmail.com. Then left click on New Folders. Name it Sent. I did this and the previously hidded folder magically appeared. Good luck to others.

    It is absolutely baffling that microsoft is not more helpful in resolving this common complaint. And some microsoft dude just bails on the group saying I have not heard from you I assume everything is cool. And never revisits to see additional comments WITH THE SAME PROBLEM? How is this guys performance measured? How is his bosses.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  5. Anonymous
    2024-06-02T19:19:52+00:00

    Hi Dianne, I've had my problem solved. I had lost most of my folders from the left hand side of my screen under 'favourites' - so I couldn't access my 'sent', 'deleted' or 'junk' folders. After speaking to a Microsoft man all I had to do was to click onto my email address listed under 'favourites' and up came all my folders. I then had to 'add to favourites' and there they were - with all their contents in tact. Hopefully it will work for you.

    Was this answer helpful?

    0 comments